Effective Date: 2025

Whiting Electrical Services ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose your information when you opt into our services and promotions.

1. Information We Collect

We collect the following types of information when you opt into our services:

Personal Information: Name, email address, phone number, and other details provided via our forms.

Automatically Collected Information: IP address, device type, browsing behavior, and cookies

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Marketing & Communication Preferences: Your consent for receiving SMS, email, and promotional messages.

2. How We Use Your Information

We use your information to:

Send promotions, offers, and updates when you have opted in.

Provide appointment confirmations and service reminders for our services. Improve our services and customer experience.

Comply with legal obligations and enforce our policies.

3. Data Sharing & Third Parties

Text messaging opt-in data and consent will not be disclosed to any third parties except providers necessary for message delivery, We may disclose your information only to essential service providers (e.g., payment processors, SMS providers, or legal authorities) solely to operate our services. Text messaging originator opt-in data and consent will not be shared with any third parties, except aggregators and service providers necessary for delivering messages.

We do not share data with affiliates or external advertising partners.

4. Your Rights Under GDPR & CCPA

You have the right to:

Access, correct, or delete your personal data. Withdraw consent at any time.

Opt out of marketing communications.

Request data portability or restriction of processing.

To exercise your rights, contact us at [email protected] or 252-380-2373.

5. Data Retention

We retain personal data only as long as necessary for its intended use or as required by law.

6. SMS & Email Communications (A2P 10DLC Compliance)

By opting in, you consent to receive messages from Whiting Electrical Services regarding our services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing with subcontractors for support services (e.g., SMTP service, SMS provider) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How We Use SMS

Promotional offers and special deals (if opted in).

Appointment confirmations and reminders.

Service-related notifications.

Consent & Opt-Out Instructions

SMS: By providing your phone number, you consent to receive SMS messages. To opt out, reply “STOP” at any time.

Email: Click the “unsubscribe” link in any email to stop receiving promotional emails.

Standard message and data rates may apply.

7. Security Measures

We implement technical and organizational security measures to protect your data from unauthorized access, loss, or misuse.

8. International Data Transfers

If you are in the EU, your data may be transferred outside the EU under Standard Contractual Clauses or other lawful mechanisms.

9. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be available on our website.

For questions, contact us at [email protected] or 252-380-2373.